One SDK for your web and Flutter apps. Every report arrives with the annotated capture, console logs, network calls and session replay. Your testers do nothing extra.
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after: what your team gets
v1.4.2 · staging · iPhone 15 · Safari · en-US
[checkout] payment intent created
[checkout] submitting payment…
POST /api/payments → 500 (612 ms)
TypeError: cannot read 'id' of undefined
at PaymentButton.tsx:87
Reported 14 times by 9 testers
Create issueA screenshot alone is noise. A screenshot with the stack trace and the request that returned 500 is an actionable ticket. Tracebird collects all of it the moment the tester hits send.
How it works
01
A floating button, a keyboard shortcut, or a shake of the phone. The tester circles the problem, blurs anything private, writes one sentence and sends. Three gestures, under thirty seconds.
“the spinner never stops here”
02
Your testers describe the same crash in twenty different ways. Tracebird compares every report semantically and groups them, so you triage bugs, not duplicates. Ambiguous cases are handed to you, never merged silently.
“can’t pay 😡”
“payment loads forever”
“checkout bug on iPhone”
Pay button stuck on infinite loading
14 reports from 9 testers, since v1.4.2
03
From a group of reports, Tracebird drafts the GitHub or Linear issue: title, reproduction steps, expected and actual behaviour, logs attached, link to the replay. One issue per bug, not one per complaint.
fix: payment blocked, POST /api/payments returns 500
## Reproduction
1. Add an item to the cart
2. Go to /checkout, click “Pay”
## Context
TypeError: cannot read 'id' of undefined
replay and logs attached
What you get
React, Vue, Angular or plain HTML: one script, no framework adapter, under 15 KB on load. The recorder and the annotation editor load later, once your app is idle.
import Tracebird from 'tracebird';
Tracebird.init({
projectKey: 'pk_live_a1b2c3',
environment: 'staging',
release: '1.4.2',
});
// that's it, the widget is liveiOS and Android from one pub.dev package. Shake the phone, the report is on its way, with native screen capture and an offline queue for the train.
await Tracebird.init(
projectKey: 'pk_live_a1b2c3',
environment: Env.name,
trigger: TracebirdTrigger.shake,
capture: TracebirdCapture(logs: true, network: true),
privacy: TracebirdPrivacy(maskWidgets: true),
);
// shake the phone, report sentStart a test session and the full replay rides along with each report: what the tester did before the bug, frame by frame, inputs masked.
Reports are compared by meaning, not by wording. Twenty ways of saying the checkout is broken become one bug with a count, a trend and the testers behind it.
One click turns a bug into a GitHub or Linear issue with steps and logs attached. Or let your editor ask: the MCP server exposes open bugs to Claude Code.
The defaults assume your testers type things they would not want in a ticket. You can loosen every one of them, we never assume.
Masking on, bodies off
Inputs are masked and passwords always are. Network bodies are never captured unless you say so, auth headers are scrubbed.
Never slows your app
A hard size budget benchmarked in CI. If Tracebird ever slows the host app, that is a bug in Tracebird.
Kill switch included
Disable the widget remotely per project. No redeploy, no stale SDK haunting production.
Who it's for
Product teams
Fifty motivated but busy testers. Tracebird gives them a three-gesture channel, and spares you the triage.
Agencies and studios
Your clients will never write a good ticket. With Tracebird they no longer need to: they click, annotate, comment.
The alternatives
Great tools, all of them. For half the job. Tracebird exists because none of them covers web and mobile with the technical context included, at indie prices.
| Public pricing, August 2026 | Tracebird | Marker.io | Instabug | Jam |
|---|---|---|---|---|
| Web SDK | extension | |||
| Mobile SDK | Flutter, first-class | native | ||
| Console + network on the cheapest plan | from $0 | $149/mo tier | paid tiers | |
| Session replay on every plan | $149/mo tier | |||
| Semantic dedup: reports clustered into bugs | ||||
| Zero install for testers | per tester | |||
| Per-seat billing | never | $4-6/user | session-based | $14/user |
| Starts at | $0 · paid from $29 | $39/mo | $124/mo | $0 · $14/user |
Checked on their public pricing pages. Tell us if something moved and we will fix it. The full stories: vs Marker.io, vs Instabug and vs Jam.
Pricing
Full technical context on every plan, not reserved for the expensive one. Your testers are never seats, reports are unlimited, and only the AI analysis is metered.
For your first real project
$0/mo
No card, no time limit
Start for freeFor products with a real beta
$23/mo$29
Billed yearly, cancel anytime
SubscribeFor agencies & client work
$63/mo$79
Billed yearly, cancel anytime
SubscribeUnlimited projects and reports, SSO and SAML, audit logs, a DPA. Or run the whole thing on your own infrastructure from a Docker image, for health, finance, and everyone whose lawyers ask questions.
Reports are never refused. Only the AI analysis is metered, and it resets every month.
Didn't find what you were looking for? Send us an email
Reports are never refused: collecting a bug report is the one thing this product must always do. What is metered is the AI analysis: 2,000 reports a month on Indie, 10,000 on Studio. Past that, reports still arrive with their full technical context, screenshots and session replay included; the AI titles, severity and grouping resume next month, or immediately on a larger plan. A beta with twenty testers filing five reports a week uses about a fifth of the Indie allowance.
The core is under 15 KB gzipped and loads async, so it never blocks your app's rendering. The session recorder and the annotation editor lazy-load in the background, after your app is idle. If Tracebird ever slows down the host app, we consider that a bug in Tracebird.
Inputs are masked by default and passwords always are. You can blur or fully exclude any element with a CSS selector, and testers can redact zones manually before sending. Network request bodies are never captured by default, auth headers are scrubbed, and retention follows your plan, from 30 days on Free to a year on Studio.
The web SDK is framework-agnostic: React, Vue, Svelte or plain HTML, it's one script tag or one npm import. Mobile is a first-class Flutter package covering iOS and Android. React Native and a Chrome extension for pages you can't touch are next on the roadmap.
They each do one half: web tools have no mobile SDK, mobile tools ignore the web. Tracebird puts both in one inbox. Console logs and network capture are included from the first tier instead of gated behind enterprise plans, and semantic deduplication turns twenty duplicate reports into one bug.
No. The widget works anonymously out of the box. If your app knows who the tester is, one call to Tracebird.setUser() attaches their name to reports, and that's as heavy as identification gets.
No. Every plan has unlimited team seats, and testers are always free. Per-seat billing punishes you for inviting the people who make feedback useful. We charge for projects and AI processing instead, so adding your whole team costs nothing.
On paid plans, nothing: reports are unlimited, only the AI analysis pauses past your allowance and resumes next month. On the free plan, once the monthly 50 are used new reports are refused with a clear error until the next cycle or an upgrade, and the dashboard always shows exactly where you stand.
Yes. Tracebird ships an MCP server exposing your open clusters, so Claude Code or any MCP client can list current bugs, pull reproduction steps and logs while you're fixing them, right from the editor.
Drop the SDK in, invite your testers, and watch actionable reports land in one inbox, web and mobile.
$ npm i tracebird
Tracebird.init({ projectKey: 'pk_live_…' })
✓ widget live, first report in 5 min